Communications Supervisor 154 views

Job Description

SUMMARY:

Responsible for supervising and coordinating activities of employees in the communications department.

 

ESSENTIAL DUTIES & RESPONSIBILITIES:

Leadership:

  • Coordinate all activities in the prayer center as directed by management.
  • Develop professionalism, efficiency, and the right attitude within the department, emphasizing to each prayer partner that this is the goal of the department.
  • Lead as a professional, by example, through appearance, dress, attendance, and punctuality.
  • Assist prayer partners through instruction, encouragement, and correction when needed.
  • Observe and monitor prayer partner assignments and phones.
  • Delegate assignments to team leaders/prayer partners.
  • Reinforce chain of command in leadership.
  • Ensure safety and security of department.
  • Work overtime as needed.

Communication:

  • Assign staff to check voicemail daily.
  • Update staff on changes in procedures, programs, and all other areas of the department.
  • Distribute “What’s Happening” scripts.
  • Answer questions of team leaders, prayer partners, callers, and donors.
  • Review mistakes and errors with prayer partners by using on the job training techniques to help them minimize mistakes.
  • Document disciplinary actions.
  • Supervise, advise, and work closely with trainer concerning individual prayer partner’s ongoing training.
  • Place new prayer partners after training is complete.
  • Exercise good listening skills and sound judgement.
  • Assist communications department management in instructing prayer partners in the function of the phones and computers when requested.
  • Assist communications manager with balancing timesheets.

Supervisory:

  • Directly supervise up to 34 employees in the communications department.
  • Carry out responsibilities in accordance with the organization’s policies and applicable laws; including but not limited to interviewing, hiring, training, appraising performance, rewarding, disciplining of employees, planning, assigning, and directing work, addressing complaints, and resolving problems.

 

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required:

  • Self-motivated and dependable.
  • Ability to adapt with any and all situations.
  • High quality customer service skills.
  • Excellent oral and written communications skills.
  • Ability to delegate responsibilities and tasks.
  • Strong leadership and people management skills.
  • Ability to operate computer and phone simultaneously.
  • Display good judgment.
  • Type at least 25 words per minutes.
  • Take initiative.
  • Able to carry out assignments efficiently.

 

EDUCATION and/or EXPERIENCE:

High school diploma or general education degree (GED).

 

LANGUAGE SKILLS:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to effectively present information in one-on-one situations to co-workers.

 

REASONING ABILITY:

  • Ability to understand and carry out written, verbal, and demonstrated instructions.
  • Ability to deal with problems involving a few concrete variables in standardized situations.
  • Work alone and as part of a team.
  • Perform repetitive work.
  • Be vigilant and concentrate.

 

MATHEMATICAL SKILLS:

Ability to add and subtract two digit numbers, and to multiply and divide by 10’s and 100’s.

 

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

·         Physical activity includes, but is not limited to: opening, pulling, pushing, reaching above shoulder, reaching below waist, reaching waist to shoulder; repetitive motion wrist, hands, arms, and/or fingers when using computer; standing, walking, stooping, and kneeling.

·         Required to sit much of the day; occasionally required to stand.

·         Occasionally lift and/or move up to 25 pounds.

·         Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and ability to focus.

 

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job:

  • Occasionally exposed to moving mechanical parts.
  • The noise level in the work environment is usually moderate.

How To Apply

Thank you for showing interest in our job openings!

As a reminder, in order to be considered for a position with our organization, you must complete an online application through our website http://lifetoday.org/about-life/job-opportunities/. If you have not done so already, please take a moment to submit this application.

Simply click on the job title for which you care to apply and a new window will open containing a job description and application.

Thank you and God bless!

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LIFE Outreach International is a Christian, faith-based organization committed to expressing God’s love in both word and deed. This commitment is in answer to Jesus’ challenge to spread the Good News of His salvation to all people and every nation.

We do this by proclaiming God’s love through our media ministry and evangelistic efforts and demonstrating His love through deeds of compassion.

Through all of our ministry outreaches – the LIFE TODAY television ministry, evangelistic outreaches, LIFE Centers, feeding programs, water well drilling, Homes for LIFE, disaster relief and other mission projects – we share the love of Christ.

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  • Address 1801 W. Euless Blvd Euless, TX 76040
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About Gateway Church

We’re all about people because God is all about people. One of the ways we express our love for Him is through our love for people, and we do that by helping each person who comes to Gateway grow in their relationship with the Lord.

It begins with our vision to see people saved, healed, set free, discipled, equipped, empowered, and serving. Everything we do revolves around those seven things. And it all starts with our weekend services. We meet in six locations across the Dallas/Fort Worth Metroplex, and you can even join us online if you aren’t in the area.

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