Job Description
The Strategic Services Director serves on the MII leadership team and provides overall support management for the ministry, overseeing:
- Project Management
- Analytics/Reporting
- Proposals
- Contracts/MOUs
- Client/Account Management
MII projects include multi-client training events, individual consultations, provision of creatives services to clients, and research projects. As a member of the MII leadership team, the Strategic Services Director also participates in short-term and long-term strategic planning, as well as organizational assessment.
The ideal candidate for this position will be self-driven and highly skilled in organizational and project management, preferably with experience working cross-culturally.
Key Responsibilities
The Strategic Services Director will be responsible for the day-to-day management and delivery of MII projects. Primary responsibilities include the following:
- Creating and executing project work plans
- Plan and identify resource needs throughout the project
- Actively work with the team to manage work assignments and deliverables
- Review deliverables prepared by team before passing to clients/partners
- Prepares for engagement reviews and using appropriate quality assurance procedures
- Determines project risk on an on-going basis and escalates issues as needed
- Project Accounting
- Manages budgets, profitability and revenue
- Business Development
- Participates with the MII Team in the creation of project proposals, due diligence and budgets
- Technical Understanding
- Possesses an understanding of digital media (social media, websites, mobile applications), CRM, creative design, and content productions
- Client/Account Management
- Generates new client/account acquisition
- Develops, manages and maintains accounts to build long-term relationships, serving as the key liaison between MII and its clients, resolving issues and fulfilling client goals
- Facilitates day-to-day client interaction and sets/manages client expectations
- Prepares project updates for meetings and clearly communicates status
General Responsibilities
Fulfill other duties, as common to all contractors and employees. This includes, but is not limited to:
- Demonstrate maturity consistent with Christian principles
- Proactively maintain a positive attitude
- Honor MII’s published Vision, Mission and Core Values statements
- Keep confidential the activities and strategies of MII, its employees, contractors and clients
- Represent MII in a positive manner
- Keep abreast of the latest digital marketing strategies, platforms, tools and technologies.
Essential Skills / Experience / Education / Abilities
- Bachelor’s Degree or equivalent experience in Project Management, Marketing or Business
- Minimum of four years experience as a Project Manager in a related field
- Aptitude for managing projects in an international, Christian environment
- Willingness to travel
- Experience with and strong understanding of project management tools
- Familiarity with digital/”social media” channels/platforms, web development, design and content production
- Excellent interpersonal skills, including clear, succinct and timely communication and the proven ability to foster important relationships with key stakeholders at all levels
Preferred:
- Certification as a Project Management Professional (PMP) or Certified Associate in Project Management (CAPM) a plus
How To Apply
Email your resume to hr@mii.global.
