Home Instead is looking for an energetic, passionate and organized individual who enjoys making a difference in the lives of our senior care community! The Scheduling Coordinator will manage client schedules utilizing caregiver matching based on the needs of the client and skill set of the caregivers. This position will also require On-Call responsibilities based on the On-Call rotation. This individual must be able to work in a fast-paced organization and possess excellent communication skills, be service-oriented and have the ability to work well independently. We are seeking an individual who shares our vision of being an employer of choice and making an impactful difference in the lives of those we serve. To us, it is personal, we view our “job” as an opportunity to be a blessing to those we serve each and every day. We are seeking an individual who finds great satisfaction in being committed and dedicated to this mission and ministry. If you feel like this would be the perfect position for you, please apply online today at www.homeinstead.com/location/246
Responsibilities
- Answer incoming calls in a friendly, professional and knowledgeable manner.
- Create and maintain client and caregiver schedules with an emphasis on creating high quality matches.
- Monitor, mediate, and log all client and caregiver activity utilizing the software system.
- Schedule/Staff for a high volume base of over 100 clients.
- Maintain regular attendance at the office to execute job responsibilities.
- Demonstrate open and effective communication with the franchise owner, colleagues, caregivers, clients and family members.
- On-call responsibilities will include handling all calls that are received after hours in a professional and efficient manner.
Qualifications
- Scheduling/Staffing experience (preferred).
- Effective written and verbal communication.
- Proficient typing skills required.
- Knowledge of Microsoft Word, Excel, Outlook.
- Candidates need to be able to track and prioritize multiple tasks and thrive in a fast-paced environment.
- Problem solving mentality by staffing for current and future ongoing shifts.
Hours: Office Hours will be Monday through Friday from 8:00 AM – 5:00 PM.
Benefits include: Dental Insurance, Paid Vacation/Paid Time Off, Bereavement Pay, Bonus Potential & Aflac/MeMD.
Our Mission: Home Instead is committed to living our calling as providers of exceptional in-home care for every unique situation. With a servant’s heart, we are honored to replace uncertainty with loving support and compassionate care.
