Home Instead is seeking a full-time Recruitment and Engagement Supervisor/Trainer who has a passion for leadership and making a difference in the lives of our clients and Care Professionals.
The Recruitment and Engagement Supervisor position requires the recruitment, screening, hiring, training, and engagement of our staff of Care Professionals to ensure the highest quality of service for our clients. This individual needs to be a caring and compassionate professional who possesses a self-starter mentality and can develop and implement innovative recruiting methods on a consistent basis to generate applicants for the agency. This position is fast paced and requires attention to detail to ensure state and federal compliance. We are looking for an individual who shares our vision of being an employer of choice and making an impactful difference in the lives of those we serve and employ. This professional must possess great leadership skills that sharpen and develop employees to help them succeed in their role as a Care Professional. To us, it is personal, we view our “job” as an opportunity to be a blessing to those we serve each and every day. We are in search of an individual who finds great satisfaction in being committed and dedicated to our mission and ministry.
- Critical Numbers:
- Manage CAREGiver turnover.
- CAREGiver utilization.
- Maintain CAREGiver Applicants each month.
- Conduct interviews each month.
- Hire CAREGivers each month.
- Maintain compliance with Home Instead Training Standards.Education/Experience Requirements:
- High school graduation or the equivalent.
- Two years of related business experience or an equivalent combination of education and work experience may be considered.
- Must possess a valid driver’s license.
- Knowledge, Skills and Abilities:
- Must have an understanding of and uphold the policies and procedures established by (Home Instead) d.b.a. Divine Opportunities LLC an independently owned and operated Home Instead franchise).
- Must demonstrate excellent oral and written communication skills and the ability to listen effectively.
- Must have the ability to work independently, maintain confidentiality of information and meet deadlines.
- Must demonstrate effective interpersonal skills as well as sound judgment and good decision-making skills.
- Must demonstrate discretion, integrity and fair-mindedness consistent with office standards, practices, policies and procedures.
- Must demonstrate knowledge of the senior care industry.
- Must have the ability to organize and prioritize daily, monthly, quarterly and yearly work.
- Must have the ability to establish good working relationships with the franchise owner, office colleagues, CAREGivers and the community.
- Must have the ability to sit at a desk and listen effectively for long periods of time on the telephone.
- Must present a professional appearance and demeanor.
- Must have the ability to operate office equipment.
- Must be patient and congenial on the telephone.
- Must have computer skills and be proficient in Excel and Word.
- Must have the availability to work evenings or weekends as required.
- Must have the ability to perform duties in a professional office setting.
- Must have the ability to work as a part of a team.
- Must demonstrate excellent organizational skills.
Hours: Monday through Friday 8:00 am to 5:00 pm
Team productivity bonuses and hourly on-call pay are in addition to hourly wage.
This position has an opportunity for growth/advancement based on personal performance within the role.
Benefits include: Dental Insurance, Paid Vacation/Paid Time Off, Bereavement Pay, Bonus Potential & Aflac/MeMD.
For further information please call Tiffany Plott at (817) 996-1494.
