New Patient Coordinator PART-TIME 155 views

Job Description

Flexible, office or home-based approximately 8-10 hrs. per week, cell phone provided– main point of contact for initiating relationship and on-boarding all new patients to include responding to new patient inquiries,  evaluation of doctor/patient fit, clarifying clinic expectations, scheduling, follow-up on new patient paperwork, labs and answering any scheduling questions.

We are a busy holistic functional medicine practice that looks at the body – soul – spirit.

Job Requirements

  1. Handle all incoming new patient inquiries and manage conversations, expectations and scheduling.  This is a very detailed process that requires warm and friendly, conversational engagement and the ability to explain the doctor’s holistic, functional approach to health.  It’s also a process that needs to be firm, clear and concise.
  2. Take credit card deposits for new patients.
  3. Manage overall new patient calendar flow for Dr. Russell, following clear appointment parameters that includes managing any reschedules, cancellations, and keeping a wait list.
  4. Monitor deadlines in the receipt of new patient in-take paperwork and lab orders.
  5. Effectively manage cancellation policy with new patients by initiating appointment  reminder calls.
  6. Respond to any incoming TEXT MESSAGES or CALLS for cancellations that may come in on a Friday or Saturday (though they are rare).

How To Apply

Please send a COVER LETTER along with your RESUME to

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Dr. Russell specializes in reversing and/or preventing chronic conditions by treating the root cause using a functional approach that addresses each person as a whole biochemically, structurally, emotionally and energetically and spiritually. Instead of looking at and treating health problems as isolated diseases, his patient-centric, science-based, natural healing approach treats individuals who may have bodily symptoms, imbalances and dysfunctions. Identifying and naming diseases are just the tip of the iceberg. According to the Functional Medicine model, the patient’s real health problems are below the surface.

A true innovator with the Holistic / Functional Medicine approach, Dr. Rodney Russell has been treating, healing and preventing chronic diseases for nearly two decades. His personal and unique blend of mind-body medicine, which includes diagnostics, therapies and energetic, emotional techniques, has helped thousands of people recover their energy and zest for life. Bolstered by his genuine care, Dr. Russell is proven in his field as a “healer” with a gift for eliminating structural, biochemical, neurological imbalances and emotional, mental, spiritual interferences, as well as preventing acute and chronic disease. The core belief underlying his treatment is that the human body was created with the ability to heal itself when these interferences or imbalances are removed and the resulting weaknesses are supported.

Dr. Russell considers the uniqueness of each patient and how both internal and external factors impact functioning.  Again, he encourages his patients to become pro-active in their own health and partners with them as they journey towards true health and optimal wellness.



  • Address 1650 West Northwest Hwy., Suite 103, Grapevine
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We’re all about people because God is all about people. One of the ways we express our love for Him is through our love for people, and we do that by helping each person who comes to Gateway grow in their relationship with the Lord.

It begins with our vision to see people saved, healed, set free, discipled, equipped, empowered, and serving. Everything we do revolves around those seven things. And it all starts with our weekend services. We meet in six locations across the Dallas/Fort Worth Metroplex, and you can even join us online if you aren’t in the area.

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