Fulfillment Coordinator 120 views

Fulfilment Coordinator Job Description

The primary function of the Fulfillment Coordinator is to ensure online & pickup orders are fulfilled. This includes, ensuring orders are picked, boxed, and staged, checking the status of orders, and addressing any order issues. The Fulfillment Coordinator is responsible for providing excellent customer service by greeting customers, fulfilling customer requests, identifying customer needs, and handling customer concerns. The Fulfillment Coordinator is expected to execute daily assigned tasks and maintain product knowledge. The Fulfillment Coordinator is also responsible for maintaining a safe and secure work environment by conducting daily safety reviews and keeping work areas clean and organized. Lastly, the Fulfillment Coordinator is responsible for completing all other duties as assigned.

INVENTORY: planning and executing monthly inventory count. Oversee the Inventory App on Shopify that notifies you of low quantities (par level).

SHOPIFY: oversee the Embrace Grace merchant system. Work with the Marketing Team on updates and new product launches. Work with Bookkeeper on matching inventory through Shopify/Quickbooks. Work with Sr. System Admin on any projects that need to be built out with system support.  

INVENTORY:

• Counting all received inventory and inputting into Shopify via transfers.
• Update Shopify as needed.
• Research effective apps we can add to Shopify to create ease for the team.
• Schedule and execute Monthly Inventory with Bookkeeper on-site. Work with Bookkeeper to reconcile inventory.
• Make updates to Fulfillment Manual when needed
• Weekly par level checks to see if inventory needs to be reordered.
• Ship / fulfill any orders that come in each day.

To apply, go to https://portal.cultureindex.com/public/survey/general/TJ05FfmiD1 to fill out your Culture Index Survey and to upload your resume. If you have any questions regarding this position, email jobs@embracegrace.com