PHILLIPS HOME IMPROVEMENTS
- Do you want to work for an organization that values people?
- Do you desire job growth? And a position that challenges you?
- Do you want to work on a fun team with great benefits?
- Are you tired of being asked to blur ethical lines?
- Do you want to work for an award-winning team with a great reputation?
Our Company: Phillips Home Improvements, recently awarded Better Business Bureau’s highest award, the Torch Award for Ethics, is seeking a dynamic individual ready to grow and develop our Inside Sales (Call Center) Representative Team.
This is an exciting time for Phillips; after doing business 23 years in North Texas, we are still growing rapidly. We are seeking poised to help us continue growing! If you’re self-motivated, thrive on challenge, are confident with scripting and customer-centric, we invite you to apply to join the Phillips Teamily!
Ideal Candidate
- WOWs customers
- Promotes the company online
- Prioritizes activities that make the phone ring, such as making calls, generating leads, etc.
- Works with a sense of urgency to serve customers, other team members, and to generally get the job done!
Duties & Responsibilities
- Ensure that every call is handled with World Class service.
- Manage an up-to-date, accurate database and reports.
- Set an example for effort, ethics, team play and decorum.
Skills
- Excellent manners, communication skills and quest for clarity
- Stellar Keyboarding skills
- Ability to follow a script
Key Priorities
- Maintain appointment schedules and open slots up to the minute. Prevent low percentage appointments from clogging high percentage opportunities.
- Ensure every company-generated lead is contacted, added to the database, profiled and resulted quickly and efficiently.
- Follow the script and work at an acceptable pace.
- Ensure the area is always clean, sanitary and professional.
- Adhere to the Inside Sales Center’s policy guidelines which are based on respect, courtesy, cleanliness, responsibility, teamwork, performance and fun.
- Any additional duties that may be assigned by the Inside Sales Supervisor
Benefits for Fulltime Employees (if at some point this position becomes full time):
- Medical
- Dental
- Vision
- Disability
- 401K Plan w/Matching
- Paid Time Off
- Paid Holidays
- $12/hr.
Perks
- Fun, challenging work environment
- Opportunities to develop leadership skills
- Work life balance
Requirements
- High school graduate; some college preferred
- Must pass background and drug test
- 10am-2pm Monday through Thursday part-time; Saturdays 10am-2pm
- Wear a uniform and exhibit professional presence every day
- Dependable transportation, attendance and punctuality!
Job Type: Part-time
Pay: $12.00 per hour
